Rail Europe Deutschland GmbH

Allgemeine Informationen

On this page, North American travelers interested in European train travel can connect with other travelers, benefit from different train travel experiences, and share tips, stories, photos and more.

If you have a general question about a trip you’re planning or a specific region or country in Europe, ask us! We are here to help and to inspire you to take your dream train trip through Europe.

For the benefits of all, this page is moderated and we reserve the right to remove any posts or comments that show illegal or vulgar content, spam, commercial links, invitation to violence, defamation, insults, and anything else we deem harmful to our online community of fans.

[This page is monitored 9:00am-5:30pm Monday to Friday EST]

For privacy and safety, we are unable to assist with specific orders through Facebook. To inquire about a specific order you placed with us, please call us at 1-800-622-8600 or e-mail us at customercare@raileurope.com. Please note it can sometimes take up to 72 business hours to receive an e-mail response.

*If you are from another country and want to connect with us on Facebook, you can find our other pages here:

Oceania/Asia: http://on.fb.me/1k3qFcT

Latin America (Spanish): http://on.fb.me/1O8VuLz

Brazil (Portuguese):
http://on.fb.me/1QqMwcU

Hong Kong:
http://on.fb.me/1MhyQcl

Japan: http://on.fb.me/1RpfbPB

* Have a look at our blog: https://www.raileurope.com/blog/

Thanks for stopping by, and happy travels!